Terms of Service

Last Updated: 06/15/2025

Coaching Terms & Policies

Coaching vs Therapy

Ron Richardson provides life coaching services, not therapy or counseling.

Life coaching is a future-focused, action-oriented process designed to help individuals gain clarity, set goals, and make confident decisions. It is not a substitute for professional mental health care, therapy, or counseling. While coaching can be insightful and transformative, it does not diagnose, treat, or cure mental health conditions.

If you are experiencing emotional distress, trauma, or mental health challenges that require therapeutic support, you should seek help from a licensed therapist, counselor, or mental health professional.

By engaging in coaching services with Ron Richardson, you acknowledge that coaching is not therapy and that you are responsible for your own decisions and actions.


Payment & Refund Policy

Booking & Payments

  • Full payment is required at the time of booking to secure your session.

  • Sessions must be booked through the online calendar.

  • Payments are securely processed through our online platform.

Cancellations & Refunds

  • If you cancel or reschedule at least 24 hours before your session, you will receive a full refund or may apply the payment to a future session.

  • If you cancel less than 24 hours before your session, the payment is non-refundable but may be credited toward a future session (one-time reschedule).

  • No-shows and same-day cancellations are non-refundable.

  • Clients may cancel by phone (voice message is acceptable), text, or email.

  • Ron Richardson reserves the right to cancel or reschedule sessions in case of unforeseen circumstances.

Rescheduling

  • You may reschedule your session up to 24 hours in advance without penalty.

  • If you need to reschedule within the 24-hour window, your payment may be applied to a future session (one-time reschedule).


Terms and Conditions

  1. Acceptance of Terms
    By booking a session, purchasing a product, or using any of these services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use these services.

  2. Services Provided
    Ron Richardson offers life coaching services primarily via video chat. Services include one-on-one coaching sessions, group sessions, downloadable materials, and online classes. Coaching services are intended for personal development and decision-making support but do not constitute therapy, counseling, or any form of professional medical, legal, or financial advice.

  3. Client Responsibilities
    Clients are responsible for ensuring they have the appropriate technology and internet connection to participate in video chat sessions. Clients agree to actively engage in the coaching process and acknowledge that results depend on their commitment and effort.

  4. Confidentiality
    All coaching sessions are confidential. Ron Richardson will not disclose personal information shared during sessions unless required by law. However, clients should be aware that online communications may not be 100% secure.

  5. Limitation of Liability
    Ron Richardson is not responsible for any decisions or actions taken as a result of coaching sessions. Clients acknowledge that coaching is a guidance service and that they are fully responsible for their choices and actions.

  6. Intellectual Property
    All materials, including downloadable resources and class content, remain the intellectual property of Ron Richardson. Clients may not reproduce, distribute, or share these materials without prior written consent.

  7. Modifications to Terms
    Ron Richardson reserves the right to update these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of services implies acceptance of any modifications.

  8. Contact Information
    For questions about these terms, please contact support [at] ronrichardson [dot] com.


Journaling Course Terms & Policies

Course Format

Each journaling course includes five structured lessons (plus an overview). These courses are self-guided and can be started at any time. While it’s recommended to complete one lesson per day, participants are free to move through the material at their own pace, including taking breaks between lessons if needed.

These courses are designed to support personal reflection and growth through journaling. They do not include live coaching sessions.


Payment Policy

  • Full payment is required at the time of enrollment.

  • Payments are securely processed through our online platform.

  • Course access is granted immediately upon registration.


Refund Policy

Because course materials are digital and available immediately:

  • Refunds are available only up to 24 hours before the course is accessed or begins.

  • Once the course has been accessed, no refunds will be issued, even if it is not completed.


Personal Responsibility

These journaling courses are intended to support your self-reflection and personal growth. Participation is voluntary, and you are responsible for your own insights, decisions, and outcomes. These courses are not a substitute for therapy or mental health treatment.


Respectful Space

The course content is created to support a respectful, nonjudgmental experience. You are encouraged to engage with the material in a spirit of openness and self-respect.


Privacy

Your journaling entries are for your eyes only unless you choose to share them. Please safeguard your own reflections and respect the privacy of any group discussions or shared prompts, if applicable.